F.A.Q. Frequently Asked Questions and Answers

F.A.Q. Frequently Asked Questions and Answers

• How long does delivery take?
  Orders are processed within 1 to 3 business days. Delivery usually takes between 7 and 12 business days, depending on your location.
• How can I track my order?
  Once your order has shipped, you will receive a tracking number by email.
• What is your return policy?
  We accept returns within 14 days of delivery. Items must be unused and in their original packaging.
• Do you offer refunds?
  Yes. Once your return is received and inspected, your refund will be processed to your original payment method.
• How can I contact you?
  You can reach us at: contact@eclairagedeco.com. We respond within 24 hours.
• Where are you located?
  We are based in Quebec, Canada.
• Can I cancel my order?
  Orders can be cancelled within 24 hours of purchase. After this period, processing may have already begun.
• Do you ship internationally?
  Yes, we ship to several countries. Delivery times may vary depending on the location.

F.A.Q. Frequently Asked Questions and Answers: Please do not hesitate to contact us with any other questions!